Returns and Exchanges
We want our customers to be happy with their purchase. We accept returns and exchanges on all orders as long as the item is in its original and sell-able condition. We accept exchanges up to 30 days after purchasing the item. We only accept items in their original, new condition. Please give us a call at 818-230-2162 and we can assist you further with returns and exchanges. All returns and exchanges should be mailed back to:Ence Wear
9420 Lurline Ave Unit B,
Chatsworth, CA 91311
For international orders, we have no control over custom fees and they vary from country to country. Customers are responsible for paying all custom fees.
Shipping and Handling
We take pride in our shipping speed. 90% of all orders are shipped out within 1-2 business days! We do not ship orders over the weekend. Any orders placed on the weekends or the holidays will be shipped on the following business day.